Returns & Exchanges
At Urapra, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy on all products in their original condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution for your peace of mind.
Initiate Your Request
Log into your Urapra account or visit our Returns Portal with your order number and email address to select the items you wish to return.
Package Your Items
Carefully place the unused beauty products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing